Privacy Policy

This Privacy Notice explains how Personal Information is collected, used, and shared by Riley Gear Corporation, Inc. and its brands. By visiting the RILEY GEAR website or any other website operated by Riley Gear Corporation, Inc. or its subsidiaries (collectively, “our Website”), you agree to accept the practices described in this Privacy Notice. If you do not agree to the terms of this Privacy Notice, please do not use our Website.

We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.  Riley Gear Corporation, Inc. is the data controller.

Personal Information We May Collect From You and Purpose of Use

Riley Gear Corporation uses information that we collect from our visitors and customers to conduct business, such as: complete transactions, respond to inquiries, and provide promotional materials. We may also use the information to improve our Website and to personalize, and improve your visit and shopping experience at our Website.

We gather the following types of information:

  • Customer Name
  • Company Name
  • Job Title
  • Address
  • Telephone Number
  • Email Address
  • Cookies

We may collect information from you when communicating with any of our departments, such as customer service, sales, or engineering services through our Website, email, surveys, telephone, mail or fax.

You consent to your information being collected, used, disclosed, and stored as set forth in this Privacy Notice and our Website Terms of Use.

Cookies:
Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features such as saving your shopping cart so that you may place your order at another time without browsing through our site again. This grants you the opportunity to shop at your convenience without commitments or obligations, making your shopping experience as pleasurable as possible.

Through the use of cookies, we may also collect and analyze the IP address used to connect your computer to the Internet; computer and connection information such as your browser type and version; operating system and platform; confirmation when you open e-mail that we send you; and the URLs which lead you to and around our Website including the date and time.

You can generally set your browser to reject cookies or to notify you when you are sent a cookie. Software is also available from third parties which will allow you to visit our Website without providing this information.

Important Note: By using software to block cookies certain features of this Site will be disabled and we will be unable to accept any online orders from you.

Use of Information Collected By Us

We use this information in an effort to improve your experience on our Website, to carry out any obligations resulting from any contracts entered into between you and us, to provide services to you, and to communicate with you about information that you request. We may also use this information to help us target specific offers to you, to help us develop and improve our Site, and to tailor our Site to your interests.

Sharing of Information with Third Parties

We will not rent, sell or otherwise disclose your Personal Information to unrelated third parties without your consent, except as stated in this Privacy Notice.

We reserve the right to provide Personal Information to our affiliated companies, employees, and contractors for sales, shipping, marketing and promotional activities.

We contract with third party services, such as, but not limited to, Google, for marketing purposes, collecting, analyzing, and reporting data regarding customers, site visitors, and how our website are being used. The information collected through the use of cookies is stored and available for our use only. The third party is prohibited from using the data collected other than for our business purposes.

We may engage other companies for services on our behalf, such as maintaining our website and other Website, collecting information, sending and receiving email, and transacting business. In order for the site vendors to perform their duties they will have access to Personal Information. Site vendors will protect your Personal Information and will not use for any other purpose.

To the extent permitted by law, we will disclose Personal Information to government authorities or third parties pursuant to a legal request, subpoena or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud or protect our rights or property as well as those of our affiliates, customers, or its users. You should be aware that, following disclosure to any third party, your Personal Information may be accessible by others to the extent permitted or required by applicable law.

To Request to Remove Your Personal Information or Opt Out

Either Call 904-829-5652 to correct inaccuracies, or if you no longer wish to receive information from us and want your Personal Information removed from our data base, please notify our team. You may also use the “Opt Out” option on any email that you receive from us.

For questions or feedback about this privacy statement or practices of this Website, contact us via e-mail at info@rileygear.com

Security

Riley Gear Corporation takes appropriate security measures in handling your Personal Information. Our physical facilities are protected against loss, misuse, and alteration of Personal Information collected from you on our Website. Industry standard encryption technologies are used when sending and receiving personal information. The Website currently use up to 256-bit SSL (secure socket layer) for encryption of transactions, encrypting all your Personal Information. It is your responsibility to safeguard your passwords and user IDs, absolute security of the Internet cannot be guaranteed.

Links to Other Website

Please be aware that our Website may link to other websites. We are not responsible for the privacy practices of these other website. Be sure to review the privacy statements of any destination site you visit. Our Privacy Policy applies only to the information collected through our Website.

Limitations on Liability

In no event will Riley Gear Corporation or its subsidiaries be liable in any manner whatsoever for any incidental, consequential, indirect, special or punitive damages arising out of your access, use or inability to use our Website, or in connection with any failure or performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure (including loss of profits, loss of business or data, business interruption, and damages that result from inaccuracy of the information or inconvenience, delay, or loss of the use of our Website). The foregoing limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability or any other basis, even if Riley Gear Corporation or its affiliates or any other party has been advised of the possibility of such damages.

Revisions to the Privacy Policy

Riley Gear Corporation may review and amend this Privacy Policy from time to time in order to comply with regulations on the protection of personal information. Your continued use of the Website will constitute your acceptance of such changes.

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Our company’s driving force is to consistently provide quality across all products that we manufacture.

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